Frequently Asked Questions

Will my physical therapy be covered by insurance and which insurance do you accept?

We accept most group health insurance plans; below is a complete list. Our staff will work with you to confirm your eligibility and benefits for physical therapy prior to your first appointment.  Accepted Health Plans, but not limited to:

  • Aetna
  • Aetna/Ushealth/Chickering
  • Blue Cross Blue Shield
  • BMC Healthnet
  • Fallon Health Plan
  • First Health Plan
  • GIC/Commonwealth/Unicare
  • Great West
  • Harvard Pilgrim
  • Health Care Value Mgmt
  • Masshealth
  • Medicare
  • Medicare Secured
  • Neighborhood Health Plan
  • One Health Plan
  • Private Healthcare Systems
  • Tricare
  • Tufts
  • United Health Care
  • US Family Plan
  • Railroad Medicare

What do I need to bring with me?

Please be sure to bring your physician referral (script), insurance card, and co-pay (depending on your insurance).  You also have the option to download and bring the new patient forms to save time at your first visit.

What do I wear?

In order to easily evaluate and treat the affected area, you should wear (or bring) loose fitting, comfortable clothing and sneakers (ie. wear shorts for a knee problem, and t-shirt/tank top for shoulder problem). 

How long with my treatment session last?

Treatment sessions typically last 30-60 minutes per visit.

How many visits will I need?

Depending on your diagnosis, the severity of your impairments, and your past medical history, your physical therapist will determine the appropriate length of care.  You will be re-evaluated on a monthly basis and will be provided with a progress report with our recommendations to your physician.