Bay State Physical Therapy Continues to Achieve MSK Patient Outcomes 76 Percent Better than MCID

Outcomes Highlight Quality of Leading Physical Therapy Network in New England

BRAINTREE, MA — April 3, 2026

Bay State Physical Therapy, today announced its strongest patient outcomes on record in 2025, underscoring the organization’s commitment to clinical excellence, exceptional patient care, and a culture centered on putting patients first. 

In 2025, Bay State Physical Therapy achieved patient-reported functional outcomes that exceeded MCID thresholds by 76%, alongside a 99.8% patient satisfaction rate and a Net Promoter Score (NPS) of 93.

These results reflect the strength of the organization’s clinicians, the organization’s continued investment in their development, and a culture of patient-centered excellence that emphasizes meaningful outcomes, compassionate care, and an outstanding patient experience.

Bay State Physical Therapy supports its physical therapists through robust continuing education, including its foundational Orthopedic Specialty Series, which helps prepare clinicians for Orthopedic Clinical Specialist certification, as well as advanced specialty pathways in orthopedics, pelvic health, and vestibular and concussion care.

By pairing outstanding clinicians with high standards, meaningful professional development, and a deeply patient-centered culture, Bay State Physical Therapy is helping patients achieve meaningful improvement in pain, function, and quality of life while delivering an exceptional care experience.

“We are incredibly proud of the care our team provides every day,” said Brady Hill, CEO of Bay State Physical Therapy. “Great patient outcomes start with great clinicians. Our role is to support them with the training, development, and environment they need to deliver exceptional care. These results reflect both the talent of our team and our continued commitment to a culture of patient-centered excellence.”

About Bay State Physical Therapy 

Bay State Physical Therapy, together with its partner brands, MVPT Physical Therapy and Cypress Health Partners is the largest network of outpatient physical therapy clinics in New England, operating more than 160 physical therapy locations across five states. The organization delivers more than 1.4 million patient visits annually and is committed to achieving industry-leading clinical outcomes through investment in clinician development and innovation. For more information, visit https://baystatept.com.