Hear What Our Patients Are Saying

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South Boston

"In my short time at Bay State, my life changed so much. The hip pain that I carried around for 20 months after the birth of my baby is now gone. Justine has helped me be able to live a normal life and chase after not only my own children but also the sixty middle school students I teach. I never knew I even need physical therapy until the day that I was able to get out of my bed and did not feel any pain. Justine was not only a great physical therapist she is also a great person to be around she called me by the first name and always remembered things I told her and was always sure to ask follow up question the next time I was in therapy which made me feel great."

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South Boston

"After having surgery for a fully ruptured Achilles I was grateful to have found Meghan at Bay State PT. She is someone who is patient, outgoing and knowledgeable. I feel these qualities put me at ease and helped quickly get be back on the road to recovery. She is very personable and I enjoyed our conversations during our sessions about the latest happenings around Southie as well as some of the best places to travel to. I would recommend Meghan and South Boston Bay State PT to any of my friends and family."

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Rockland

"I had a lot of subpar experiences with other physical therapy locations, but eventually (and thankfully) found Sarah Freitas at the Rockland Bay State Physical Therapy location. From the first appointment, I knew Bay State PT and Sarah were the perfect fit for me. Not only is she a great physical therapist who caters to each individual’s needs, she takes the time to get to know you and pushes you to get better while also adjusting the program based on your feedback. She truly wants you to succeed and get better, and takes the time to explain the recovery process to you in a way that is easy to understand. She is attentive and always fun to talk with. I wouldn’t be where I am without her and am so grateful! I highly recommend her and Bay State Physical Therapy!"

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Burlington

"I can't recommend Mat at Bay State Physical Therapy Burlington enough. My 15 year old son had a complete ACL reconstruction and a meniscal repair. We started PT a month before his surgery and they got him 100% ready and in the best possible shape he could possibly be in. He is now able to play sports again! Our surgeon is extremely pleased every time we go for a follow up. Their work and laid back atmosphere makes it so welcoming to an unfortunate situation. From day 1 I've felt comfortable and so happy with his recovery. Bay State PT is flexible, patient, kind, caring, reliable.. I could go on and on!"

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Somerset

"I don't know how I would get through this pregnancy without Jaime Goss! She had been an absolute lifesaver! I had such a hard time finding anyone who treated SPD and I couldn't ask for someone more knowledgeable and experienced! I will do to her for any PT needs for life!"

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South Boston

Tim - I’ve been meaning to write you and thank you for your help, running tips and super helpful PT in prepping for my first marathon. I completed Barcelona a month ago now and it was a great run - didn’t quite hit my goal time this time around but that just means I’m going after it again (got to 4:11). The legs and feet were good and recovery wasn’t too bad after the first couple of days. Couldn’t have done it without your help. Feels good to have crossed the 26.2 threshold and am looking at fall races now... Thanks also for helping out my cousin in law Heather, I know it’s been a big help as she gears up for Boston on Monday Here’s a quick pic my wife took at mile 25... Thanks again!

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Brockton - Pearl St

“I’ve been a police officer for over 32 years. During that time I have had a variety of injuries and been to numerous PT sessions. In my opinion, Bay State Physical Therapy was the best therapy I have had. Sean Willoughby and his staff were outstanding getting me back into shape. Without hesitation I would recommend their services to all tactical athletes!” John H.

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Patient Testimonials

"The experience was one I truly enjoyed and I feel 100% better and stronger than I was in the beginning. Thanks, team!"

"The staff here was extremely friendly and knowledgeable and I am very happy with my time here for PT. "

"Great work, well done! Beyond my expectation."

"The staff is so kind and responsible with my care."

"Julie and Michelle are by far the best people to work with. I find Bay State to be the best PT around and I have been to a few. Julie and Michelle are very concerned with each and every patient they see. They are extremely kind, patient, and professional."

"Julie was very professional with a great personality! Always took care to make rehab first priority with a great atmosphere! Highly recommended and would return for any PT needs".

"The entire team was so helpful and KIND! I highly recommend Bay State PT!"

"Tim changed my predetermined negative view about PT. I love Tim's professionalism and his calm, nice, and caring personality. I enjoyed the conversations. I have been telling everyone I know about how PT helped me! I will come back and will recommend to anyone! Thank you, Tim!"

"I was well taken care of during my time here, and will recommend you folks to everyone I meet! I am filled with gratitude. Thank you so much!"

"A wonderful experience. I will miss everyone! I feel so much more confident now, and so much stronger."

"I couldn't imagine being treated anywhere else! They all made me feel comfortable and taught me a lot about the condition they were treating me for. I'm so grateful for my experience here."

"I received excellent care at my appointments. The therapists and staff are so friendly, upbeat and helpful. I feel much better since being treated at Physical therapy."

"I want to thank Jared Winston for his excellent care while on my physical therapy road to recovery. I had a torn meniscus and internal derangement of my knee and hip. He educated me about my condition and how exercise and moving would help my issue. He motivated me to start thinking a new way about exercise and making healthy choices so that I would be in a healthier place both mentally and physically. His calm and professional manner always made me feel like I was able to make changes in my lifestyle in a way that was so natural, it was an easy transition. Okay, not totally easy, but his encouragement pushed me forward. I am truly grateful. Also, the entire staff at the Tewksbury location always encouraged me and treated me in a professional and welcoming way. Many thanks to all."

"The staff at this facility are excellent at their jobs. Very welcoming and helpful. Peter has done wonders with my PT. He is excellent at his job and very compassionate and makes you feel very comfortable and at ease."

"Amanda was attentive to my needs, encouraging, and professional. I can see a huge difference in both the way I am walking and how I'm feeling from when I first started PT. I would highly recommend Amanda to anyone looking for an experienced, motivating, and goal-oriented physical therapist.”

"Peter is awesome - he goes above and beyond. The staff is great, I would definitely recommend this place to friends or family. Thank you!"

"Amanda is someone who truly enjoys her profession and makes her patients feel comfortable. I actually looked forward to my visits!"

"Barbara has always made me feel like family. I would not go anywhere else for PT needs. My recovery is always swift and relatively painless considering what I'm here for. Her knowledge is extensive and her personality is just what I need for encouragement."

"Integrity and compassion" (from the Bay State philosophy) prevailed. Very pleasant people; Audrey knew me by name right away. Thank you for teaching me and helping me improve! Tim is great - thank you so much."

"An amazing experience with wonderful therapists. They made my experience exceptional with their extremely knowledgeable staff. I am thrilled with my progress but sad to leave this exceptional facility."

"Professional, caring, and knowledgeable staff. Maura was incredible and helped me get back to a functional level after knee replacement."

"I've had a lot of physical therapy throughout the years and I can honestly say that the therapists at Bay State Physical Therapy are BY FAR the best that I have ever had. They know their physiology, can adapt exercises according to how I am feeling that day, and are truly engaged with not just me, but every client that I have witnessed them working with. Kathleen was amazing and I really felt supported throughout my therapy sessions. I will definitely return when I need therapy in the future!"

"My knee pain is totally gone now and I am back to running! Matt was great, very patient and knowledgeable. If I need Physical Therapy again I am definitely coming back to Bay State!"

"I highly recommend Bay State Physical Therapy!!! It is amazing for sport injuries, surgeries, or whatever you need help with. The staff is amazing - I can’t explain how much progress I have made with the people at Bay State Physical Therapy!"

"Matt and the team were very professional and listened to my needs and adjusted accordingly in a friendly and understanding manner. I would definitely come back again. Thank you, all!"

"Jenny and Lynn were absolutely amazing. They made me feel so much better physically, and I feel more educated about my hamstring and how to prevent further injuries. They were kind as well as rough to make sure I was improving, which I appreciated. I am very happy with my experience here!"

"They did a really great job; I have not felt this good in years! The service was great - pleasant, caring people."

"I couldn't be happier with the progress I've made and the program put in place to continue my exercises after discharge."

"Erin is very patient and extremely attentive concerning all my needs. Erin is the best!"

"Great service and friendly staff. I would definitely come back and have referred Bay State to others. I had an awesome experience. Thank you!!"

"As a long-term patient, I was beyond satisfied with the help and flexibility. Even if I needed to see a different therapist, they were up to speed with what was going on and made my visits beneficial. Karen and Kyle were so great!"

"Jenny and all of the staff were wonderful. Good listeners, good therapists, friendly, accommodating to all my needs and scheduling changes, etc. A great place, good vibes all around."

"Being able to alleviate chronic and acute pain without surgery is amazing. I'm so thankful for Heather. Now I have stretches and tools to prevent pain from returning."

"Extremely happy to have found Heather. She is fantastic and kind and very knowledgeable about the human body. A+!"

"The entire staff is friendly and professional. I feel more confident with my knee now. Thanks to Amanda for her great care. I also worked with Chris, who also helped a great deal. I appreciate every one in the office - they work great as a team."

"The staff was wonderful, friendly, and helpful. The treatment helped my condition almost instantly. I will definitely recommend to anyone and return if necessary."

"Once again a great PT experience. Denise helped a lot with treating my foot post-surgery. Thank you, everyone, for everything!"

"I was treated from my first appointment to my last appointment with incredible service and dedication to get me ready to go back to work. The office staff are so nice and accommodating. The therapists were always respectful of my condition and in constant communication with me on my progress. Meg is very professional and is excellent in therapy sessions with me. I can't say enough about her. She's a great asset to Bay State."

"Kathy was terrific. I have been here before and have found everyone to be professional and couteous. Highly recommend."

"Knowledgeable, accommodating, and friendly staff. I went on two separate occasions a year apart and all of the therapists have always been amazing. Even the girls at the front desk are awesome."

"They are amazing here. Erin worked with me and she is fantastic. Very nice and patient. Go here for your physical therapy, you won't be sorry."

"Ever since I began with BSPT the experience has been nothing but positive. The facility is especially clean, well-maintained, and tastefully designed. Sharon (at the front desk) is warm, professional, composed, skilled, and accommodating - top notch! I suspect that Andy Cook, my PT, graduated at the head of his class. His knowledge is stunning and his manner is superior to any PT I've had in the past. He questions, LISTENS, and tweaks exercises to address my weaknesses and suit my progress. He explains the "why" of each exercise and coaches me on proper form. He is patient, realistic, and fully-engaged. A 5-star experience!"

"As my shoulder injury began to also affect my neck and back, Manny adjusted my treatment and exercises accordingly. Manny gave great care. The clinic was always clean and upbeat and friendly. Thanks!"

"I saw Kristen for aquatic therapy for the first half of my time here and she is awesome!! I saw Manny and Heather for a good chunk of time - they are both awesome! I absolutely love and respect this whole practice. They took me from severe pain and weakness to extremely improved! Thank you!!"

"I was definitely worried about my condition and future mobility before I started PT, but I feel much more confident now."

"We recently went to my son’s doctor and they are impressed with how thorough and knowledgeable Jaime has been for my son’s injuries. Our doctor is amazed by the great progress my son has made and said she will continue to refer her patients to Bay State Physical Therapy!"

“Jaime was absolutely wonderful. She addressed all of my issues that I had from my injury. I would highly recommend her to anyone needing physical therapy and I would come back if I ever needed services again.”

“I never knew that I had the potential to get over my injury. If I need any therapy in the future, I will definitely see Jamie and will recommend her. Thank you for believing in me - it made me challenge myself.”

"Barbara was professional and personable, I would highly recommend her as a physical therapist and if I have any other injuries in life I would want to return as her patient."

"Barbara does a great job! She is caring, professional, and skilled. She listened to my concerns and encouraged me to further check them out with my doctor. I feel that I received a high level of care. Thank you!"

"Everyone has been very helpful and friendly. They are invested in their patients as people. I have enjoyed my time here."

"Scott, Emily, Kara, Noah, and Veronica were all super friendly and attentive - I cannot say enough good things. Thank you so much for giving me my life back!"

"You guys are so awesome! I enjoyed every visit. Nothing but good laughs and great workouts!"

"Andrew was wonderful! Very professional and extremely pleasant. He helped me greatly and I am thrilled with my progress. I would recommend him and Bay State to anyone - thanks!"

"Everyone was excellent, especially Alison. She listened to my concerns and adjusted the program to address my concerns. BSPT has a friendly atmosphere without losing professionalism. I highly recommend them without any hesitation."

"Great experience!! I loved coming here for therapy."

"Great staff! Lauren is great to work with. I appreciate her willingness to keep you on track."

"I am very satisfied with the treatment I received.  All of the staff were friendly and made it easy for me to receive my treatment and plan of care. They are very good people and work with individuals perfectly.  It feels like a family-run clinic."

"I am so glad I came and I wish I had come sooner; I couldn't ask for better therapy!  I will miss the staff - they are the most spectacular people ever! Thank you so very much."

"I am highly satisfied with all of the progress that I have made since I have come to Bay State Therapy.  If I ever have any future complications, I will come back!"

"Meghan was very understanding and caring. The exercises that she gave me have helped ease the pain and tension in my ankle. Thank you, Meghan, for all of your help during my time spent at PT!"

"Best PT experience I have had!! All of the therapists here are great and I would definitely refer a friend to this clinic! It's well-kept and well run, I love it here!"

"Everyone at Bay State was such a pleasure to work with! Everyone was very kind, attentive, and empathetic to my pain. I am very happy with all of my appointments, and I have gotten stronger by coming to Bay State! Thank you Robyn and Sara for getting me on the right track."

"Catherine and the staff at Bay State Physical Therapy have been very caring, professional, and compassionate to my needs. Thank you!"

“Excellent, excellent, excellent! Thank you so much for all the help, the Dimock team is amazing!!!”

“Brandon, Chris, Ken, Chibuuzo and Jocelyn were a great group of folks they were always on time, informative and compassion to my needs I would highly recommend Bay State.”

"I had a wonderful experience! Highly recommend! The staff is caring and friendly beyond expectations."

"Kerry was fantastic.  She is very professional, caring, and knowledgeable.  I had complete confidence in her ability to treat me.  My quality of life has greatly improved because of the therapy Kerry provided - thank you!"

"April was wonderful, and I would recommend her to anyone! She has a lot knowledge and patience and is always very understanding! Thank you, April!"

"Alex was awesome! On my first visit she listened, asked me questions, and got right to work on my issue. Now at the completion of my PT appointments I feel 100% back to normal. Alex is very professional and an excellent therapist. I would highly recommend Bay State for your PT needs. The entire staff is friendly and welcoming."

"Everyone was professional, pleasant, and knowledgeable. I was given good care from my therapist Katherine. She was attentive to my concerns and pain; she is a wonderful woman!"

“My doctor told me that my knee and shoulder were "junk". Kara got me to where I have no pain and I am able to do everything. I got to avoid surgery!! Thank you.”

“I had an amazing experience and was able to get back into running in a few short months! I can't thank Jaime enough for all her help.”

"Eric was great. He made me feel comfortable and confident that I could do it. He listened to my concerns and adjusted as they changed. My progress was slow due to complications but he didn't give up on me.  We even spent time on how to communicate my concerns to my Ortho doctor when I was having problems.  Best PT experience I've ever had!"

"Lindsey was an amazing therapist! She was a huge help and super friendly. I always looked forward to coming in, both for healing from my injury and just seeing her. I will definitely come back and ask for her if I ever need to again!"

"My PT was Jenn McBride and I couldn't have asked for a better partner. She is very professional, friendly, and knowledgeable."

“All of the staff at Bay State were very thoughtful, extremely pleasant, and very polite. The atmosphere was welcoming, outstanding, and they always have a great sense of humor. Erin was very thoughtful and amazing with her decisions and recommended treatment. Manuela was outstanding with assisting when needed. I would recommend anyone that requires treatment to Bay State Therapy at Attleboro. Great staff!!”

“I was very satisfied with the treatment and care for my knee. The staff were all friendly and they made my PT fun. I would recommend Bay State to family and friends.”

"Michelle is awesome!  This was my second time working with her and I wouldn't go anywhere else for care."

"Jen was amazing! This was my third time seeing her and I sent my neighbor to her, who also loved her!"

"I don't want to leave - I love it here so much! Everyone is so great and a good friend now. Best help and experience I could have asked for!"

"Absolutely had a great experience here and will recommend it to anyone in need of PT. Great crew working here!"

"Everyone at the North Attleboro office was friendly and helpful.  They always put my recovery as a priority! Thank you, everyone."

"Excellent treatment and service; very knowledgeable and professional staff. Thank you!"

"The staff is so friendly!  I'm sad about leaving!"

"I was pretty immobile when I started PT. I could hardly walk or sit. Since starting PT, my movement and physical abilities have increased leaps and bounds and I am basically pain free.  I have accomplished something I never thought was possible."

"The therapists are great at what they do, I felt like I made more progress every time I had an appointment. They were very personable and helpful. I enjoyed doing my PT at the Burlington location!"

"My P.T. Mat was very knowledgeable. He made adjustments to treatment as symptoms changed/improved. The staff here is very accommodating and appointments were easy to get as needed."

“I was referred to Bay State from my doctor as I was experiencing lower back pain. I was assigned to Sarah and couldn’t have been happier. My back was affecting me around 95% of the time, I couldn’t stand or sit for prolonged periods of time. After two sessions I had already noticed a big difference, and by session 10, I was only feeling discomfort about 5% of the time. Once my PT was complete, Sarah gave me a printout of what exercises to do on my own to continue my rehab. I had little expectations that my back would be greatly improved by only PT - Sarah and Bay State completely overshot my expectations! Sarah was understanding, compassionate, and listened to my concerns and issues. Do not hesitate to use her with any pain you may have.”
– Mike T

“Sarah Saffee is a great physical therapist! She made me feel at ease by being personable, attentive, and intuitive to my needs in order to help me heal from my injury. She was always willing to go the extra mile and made my time at Bay State fun and easy going.”
– Caitlin E.

"Lauren and the other staff members were great! I learned something from each therapist. I am truly pleased with my improved health."

"I really enjoyed working with Michelle. She is a great PT. She provides quality care and pays close attention to her patients' needs. Each session has been nothing short of a pleasant experience."

"Erin was extremely caring and made me feel very comfortable during my therapy sessions. I would definitely recommend Bay State. Thank you, everyone!"

"Very professional! The staff truly care about their patients' well-being. They go above and beyond to help their patients heal and they helped me feel well again! Thank you to all that worked with me!"

"The whole team was awesome and really friendly. Thanks, guys!"

"My therapist was excellent in helping me regain my ability to walk after my knee surgery."

"Many thanks for your empathy with my condition, your sincere efforts to relieve my pain, and to help me manage it!"

"What a healing journey! I love all of the staff, can't say enough about their professionalism, understanding and compassion. I felt completely cared for, in every aspect of my treatment;emotionally and physically...as a whole person...I felt heard, respected, and nurtured. As a new Mother, I appreciate whole heartedly, how welcomed I felt to bring my baby to appointments, what a RELIEF to be able to get the care I needed without the worry of "childcare" during my appointments. As happy as I am to be complete with my treatments, I will miss these beautiful women...each doing AMAZING work to improve the lives of others, I am forever grateful!"

"I had a great experience with Cheryl as my previous (PT) but also had all the other staff members as PTs. I am very impressed with the teamwork in the Danvers office. Everyone helps out with all the patients and truly care about your well being! I have had PT elsewhere but Bay State Danvers is truly exceptional!"

"Brianna was excellent and explained everything clearly. She paid close attention to my form and increased intensity as needed. John and Annie were also great. I would gladly refer others. Thanks!"

"No exaggeration, I would not physically have been able to run and finish the Boston Marathon without the exemplary care and advice from Jordan B. She and the entire staff were a joy to work with. BSPT should consider themselves lucky to employ such talented and kind people"

Kate was great and the treatment and exercises were perfect for my condition. The atmosphere in area was inclusive and all the staff was very friendly and supportive.

"I was encouraged to exceed the progress I was making during each session, and felt positively motivated to make greater strides each week. Jenn was tuned in to my individual needs and sensitive to my individual needs 😊"

“I’ve been a police officer for over 32 years. During that time I have had a variety of injuries and been to numerous PT sessions. In my opinion, Bay State Physical Therapy was the best therapy I have had. Sean Willoughby and his staff were outstanding getting me back into shape. Without hesitation I would recommend their services to all tactical athletes!”

"I have been to two different PT provides over the last few years, Bay State is by far the best. The therapists are fantastic and have a great sense of humor.  I would not consider going anyplace else"

“I am very pleased with my progress and treatment I received. Liz was very knowledgeable and sensitive to my treatment. I would definitely recommend and ask for her as a therapist if I ever had to return. The entire staff was professional and helpful.”

“Bay State PT has been my best experience at any medical care institution. All the physical therapists were amazing people and highly skilled in their occupation and bedside manner. I'm incredibly thankful for these people and this place.”

“Frani was attentive and listened to my comments and description of my condition each and every time. She provided many tips and helpful strategies for overcoming my concerns and improving treatment. Her manner is kind and supportive and effective!”

“My second knee with Shelby. She is a wonderful therapist. Thorough, caring . The staff is friendly and Frannie , my substitute therapist while Shelby was on vacation, was also exemplary. Thank you to everyone!”

Hi Megan, I hope you are doing well, and still smilin'! I just wanted to tell you how GREAT I feel! I hardly have pain these days. I climb the stairs much easier, and can walk faster with no pain! Albeit not for a long period, but just to be able to walk with purpose is a wonderful feeling. My sister recently said to me as we were leaving a restaurant, how can you get up so fast? (out of the booth, no slow movement/stretching).. I told her Megan at PT!!! I stretch faithfully. It feels good to work through the stiffness...I get out of bed, and get dressed like I used to! I had my doubts PT would help me because I hurt so bad, but boy was I wrong!!!! A gazillion thanks to you, your knowledge, caring, and wonderful easygoing attitude! I am requesting you send this to your boss, as I want him/her to know how THRILLED I am to be myself again. YOU changed my life, and gave me the freedom of movement again, that I thought was gone forever...

I don't know how I would get through this pregnancy without Jaime Goss! She had been an absolute lifesaver! I had such a hard time finding anyone who treated SPD and I couldn't ask for someone more knowledgeable and experienced! I will do to her for any PT needs for life!

Thank you, Tim, for your help, running tips, and super helpful PT in prepping for my first marathon. I completed Barcelona a month ago now and it was a great run - I didn’t quite hit my goal time this time around but that just means I’m going after it again! The legs and feet were good and recovery wasn’t too bad after the first couple of days. Couldn’t have done it without your help. Feels good to have crossed the 26.2 threshold and am looking at fall races now... Thanks, again!

"I can't recommend Mat at Bay State Physical Therapy Burlington enough. My 15 year old son had a complete ACL reconstruction and a meniscal repair. We started PT a month before his surgery and they got him 100% ready and in the best possible shape he could possibly be in. He is now able to play sports again! Our surgeon is extremely pleased every time we go for a follow up. Their work and laid back atmosphere makes it so welcoming to an unfortunate situation. From day 1 I've felt comfortable and so happy with his recovery. Bay State PT is flexible, patient, kind, caring, reliable.. I could go on and on!"  

Andy was amazing with my daughter.  His knowledge of dance helped greatly in her recovery.

Both Manny and Andy were really terrific.  Would recommend them highly.  Very personable and knowledgeable.  Will definitely come back if needed.

I can't say enough good things about the professionals here Brittany, Marisa, TJ, Erin, Time and Suzanne out front create a terrific atmosphere for healing. I've been there for assorted muscle injuries over the years and have always come out better and with an understanding of how to prevent or self-treat if things recur. My sons have been there for more serious rehab from significant injuries and their progress coming back has been outstanding. My 80-year-old mother went after a fall caused issues and - when her appointments were up - still wanted to go by to say hello. Highly recommend.

"My last experience with a different PT facility was terrible. My experience with everyone in the Raynham office was awesome! Thank you all so much."

"Everyone at Bay State PT was incredibly professional, knowledgeable, and very comfortable to be around. I would highly recommend Baystate to anyone in need of PT."

"Barbara was awesome. Her treatment plan was exceptional and successful. Without it, my alternate option would have been surgery."

"Beyond being highly professional and competent, my PT was very friendly and really kept a close eye on me while I worked out."

"I felt my therapy was very individualized and results focused. I made great progress in relieving my symptoms with training to allow me to maintain my progress."

"Thank you for everything. Pelvic PT is something I knew absolutely nothing about. Meg is awesome. She made me feel comfortable with each treatment, kept me informed how things were progressing. I feel so much better and more confident with doing my home exercises. THANK YOU FOR BEING SUCH A GREAT THERAPIST...."

"From my acceptance as a new patient, to my first and all subsequent visits, Beth and Ashley were sincerely my salvation in a four-year long journey seeking help with dysfunction post hysterectomy. I can only express the most positive recommendation for this wonderfully professional, superbly well-trained and excellent care and compassion I experienced each and every time I had the privilege of being so well treated by Beth and Ashley, body, mind and even spirit. I highly recommend these wonderful women that do their profession so proud. Thank you also to Julie who was always so accommodating and friendly. I look very much forward to continuing care with Bay State Physical Therapy! Thank you all!"

"The entire staff is fantastic and very accommodating! They make physical therapy fun."

"Michelle 's approach, technique and tableside manner and ability to connect with me was excellent and instrumental in my healing process. Sessions with Lisa were beneficial as well."

"The care I revived was exceptional! I am very happy with the care and treatment I received, and I would recommend Alicia to anyone needing physical therapy. The chronic back pain and headaches I have had for the past eight years is almost nonexistent. And I feel certain with the continuation of the exercises prescribed I will be totally pain-free."

"The entire staff is incredibly friendly, professional and astutely sensitive to the privacy and respect of each client. I,'he been a client many times dealing with spinal conditions. I will be back as the need arises. Thank you."

"Brianna and everyone at BSPT Danvers were amazing and a huge part in getting me back to where was prior to my accident! As a medical assistant and former chiropractic assistant I would most definitely recommend them to anyone who is in need of their services. This was my first time needing PT and I'm so glad it was here! Thank you so much!"

"Wonderful staff. Chelsea helped me through my most difficult times with my shoulder. Going To miss her. Thank you Chelsea!"

"Pam and Veronica are awesome. Very helpful and always kind."

"Sean is very capable and good at what he does. He is also very friendly and caring. Even though the exercises were at times torturous, they were extremely effective."

"Dolan did a great job and was very friendly. His knowledge and care for my pain exceeded my Expectations. The rest of the physicians at the facility were very nice and personable. The front desk staff was friendly and accommodating on my scheduling needs."

"I am totally satisfied with the results of this facility and Sean. I have utilized this facility twice before after my carpool tunnel surgery. I was totally satisfied both of the times as well. Nice friendly personnel, clean pleasant facility. In the event I or anyone I know that should need P/T, I will come back here and will recommend others to come here."

"I am overall very happy with the treatment I received. Staff is a pleasure to work with and very professional."

"Dolan is an amazing and has help me tremendously. He's very flexible and easy to work with."

"Excellent provider - I have full confidence in the physical therapist at this location. Tim is professional, knowledgeable, courteous & patient. I've seen him interact with all sorts of people from different backgrounds & he's nice to everybody - no prejudging. The work area/office is very clean & spacious. There's a private room for one-on-one sessions, when needed. We're very fortunate that we found this location & that he accepts our health insurance. It's also very easy to schedule future appointments - he is very flexible & accommodating. 100% recommended."

"What a great find at the YMCA. I was curious as this facility is new and I have been sitting on a doctor's referral for my knee pain for a month now. I had been to one other place before and it was ok. I figured why not try them and found out that there are many Bay State offices throughout the state. Tim was great! He explained how my knee alignment was causing friction and inflammation in my knee and showed me some stretches and exercises to correct it. It is feeling better already. I have plans to do 8 weeks of the exercises and hopefully avoid that return trip to the UMASS ortho."

"I am a former rugby player with a laundry list of chronic injuries. I have had 6 arthroscopic surgeries on my knees and labral repairs in both of my shoulders. I am getting to that point whether it was total knee replacement time. My orthopedist told me to try physical therapy again in addition to my gym routine. I was actually surprised how much better I felt after a few weeks. I am encouraged that I can put it off in the short term maybe the long term. It was one of those things were I have just been doing the same routine for too long and learned the hard way about seated leg extensions. All 5 stars for Bay State. I will probably be back for the shoulder at some point too."

"This place was great. I have never done any kind of PT before but am getting older - mid 30's :) - and my back has been aching. Using the power of google I stumbled on Bay State and am glad I did. They were able to get me in on the day I wanted to, Tim was super friendly, and the visit helped alleviate my immediate pain and give me a plan to counteract it going forward. Highly Recommended!!!"

"My experience at PT was awesome. I have made great progress. The staff was great and they helped me get to where I am now."

"This was my second set of treatments for different issues. Cannot say enough about my experience with Elise supervising my therapy. Great Job!"

"Best choice ever!!!"

"The staff went over and above to give the best care possible and were always professional."

"I had been here for treatment before and came back because Elise is SO EXPERT. A s if she is still here, I'll be back. (My left shoulder needs replacing whenever my husband, my caregiver, and I are ready) Treat this lady well She's a gem! Also Heather does a wonderful job of managing the office so the therapists can focus on patient car."

"I will certainly refer someone that I know. In fact, I have already referred my wife to this facility."

"I have used Bay State Physical Therapy two times now and I have been very impressed. The staff is extremely knowledgeable and I have received excellent treatment every time I visit. The staff is very courteous and the make every appointment a pleasure to attend and I always have positive results. When my daughter had a recent injury and required PT I had her go here for treatments and she has been very pleased. I would recommend Bay State Physical Therapy-Marshfield to anyone that needs physical therapy."

"I can't say enough good things about this practice. The level of expertise and training of the physical therapists (they have DOCTORATE degrees!) combined with their compassion and good humor actually made me want to go to PT! The office is spotless and every member of the staff is very friendly and kind. They have availability for all sorts of schedules and are very accommodating. I feel so much better after the treatment I received and while I hope I don't have to go back, if I do need physical therapy in the future this is the only place I'll go. Thank you to all the staff!"

"Jen Connell is excellent. My appointments would go be so fast, but I always felt great and that my condition improved."

"I've been treated at Bay State twice, once for a torn meniscus and most recently for a total knee replacement. Both times I was treated by Jennifer Connell. I don't think there is a more competent, caring , and knowledgeable therapist than Jennifer. She helped me so much thru my recovery. She pushed me hard with her exercises, always changing them around to keep it interesting. She inspired me to keep up with her routine - even at home. She is a great asset to the company and profession."

"I went and had the Jen C experience for my rotator cuff she was caring knew what to do to help get loose and back into the swing of everyday life. Would definitely go back if necessary."

"I saw Jen for neck and lower back problems.  She was extremely knowledgeable and great to work with.  I would highly recommend her!"

"Jen has fixed me a few times over the years, and as rough as it can be to be injured, once you walk in the BSPT you immediately feel like there is a plan and the you're going to get better. You work one-on-one with a PT and never get passed off to an assistant as in other practices. These are outstanding, caring, committed professionals who bring tremendous optimism and hope to their clients. Jen has gone above and beyond for me over and over. I cannot say enough about how hard they work for you."

"I've seen Jen for a few injuries and issues over the last 3 years. She is always kind, informative and pleasant to work with and she's goes to bat on your behalf with your insurance if she thinks you need more visits. She's thorough and genuinely cares about your progress and comfort. Can't say enough good things."

"The receptionist greets everyone with a polite smile gives you the required directions to which work area you will be using today. The Therapists welcomes you, ask you how you are feeling, were there any problems after your last session and proceeds to tell you what activities you are going to do during today's session. Each activity is explained in full, your adherence to the correct method of the activity is observed and adjusted if required. They always ask you how you are doing, any problems, pain or difficulty performing the prescribed activity? As my problem is balance, whenever I had to do an activity while standing, she was always there standing next to me to be certain I do not fall but encourages me to do the activity without concerns of past problems but only of how the activity would make the quality of my life better for me and my family. My Physical Therapist Jennifer Connell monitored, encouraged and caused me to want to get the skills I will need every day if I want to live it at the max This was my second session of P.T. Bay State and I can't believe how I continued to improve and progress to my goal of being able to continue to live my life without any fear of accomplishing things I used to take for granted before my Spinal stenosis started to cause a sundry of problems. I stand, walk, participate in activities I had avoided due to stability and movement difficulties. If you are seeking an establishment to address a problem, I strongly advise you to go to Bay State Physical Therapy as they have a number of locations in Eastern Massachusetts. But I have a special appreciation for the staff at the Kingston, MA location."

"I was nervous, after a badly broken RIGHT ankle, that I would never walk quite right again. Slowly, gently and with professional skill, my therapist, Liz Carr, worked with me to regain both my confidence and my full range of motion. She taught me so much about patience and persistence as I regained my ability to walk on that damaged foot."

"I have just completed 12 weeks of physical therapy at Bay State Physical Therapy, Kingston, Ma. My experience was extremely positive and successful!I have had physical therapy at several other practices and found this experience to be the best. Due to the injury and my physical condition, my Doctor had recommended aqua therapy to start off. Baystate has a great pool and the aqua therapy and swimming provided a great start to the restorative, healing and strengthening processes. I then progressed to regular physical therapy and deep massage therapy. The staff was the key component in making this such a positive and successful endeavor. They include the patient in the strategic planning of their therapeutic program. They are with the patient throughout the sessions keeping your physical exercise at optimal level and appropriate to the patient’s condition and limitations. Rene was my therapist and I cannot say enough good things about her. Her kindness and caring for her patients was only surpassed by her therapeutic ability and professionalism! The other therapists also demonstrated many of these same attributes! I would highly recommend Baystate to any friends or family (and try to get Rene assigned to them)!"

"Went to Bay State after hip replacement and shoulder impingement and Steve Harris was excellent. Very knowledgeable and attentive to detail made my recovery fast and helpful. I would recommend Bay State to anybody!"

"Thanks to Jennifer Connell PT, DPT, and her team at Bay State Physical Therapy of Kingston for the great therapy. I was able to improve my strength, stability and endurance. I will definitely return following my Right Knee Replacement. I’d highly recommend Bay State for anyone needing PT. Thanks again Jen!"

"With my experience at Bay State Therapy I have experienced all positives and no negatives. Suffering from severs disease ( when your bones are growing to fast for your muscles so they are always getting pulled on). My ankles and Achilles tendon were always in pain. By the way I'm a kid writing on my moms account. But when I came to physical Therapy I felt a incredible change with my condition. I was able to run for longer periods of time. I was always less sore after everything I do. I am very Grateful that my physical therapist Jen who always motivated me to do better and always had a smile on her face. Also I never got bored of physical therapy and was always motivated to do better than I did the last time. As a result I am more flexible and my legs even got stronger. And Jen also taught me you have to be patient and you have to want to get better to achieve your goal. Thank you Jen for everything for me, I will always remember you."

"Should you ever need them, the team of Physical Therapists here are exceptional! They are truly dedicated to improving your quality of life. They were key to getting me back on my feet after my knee surgery."

“In for neck pain. Amazing Staff, friendly. A pleasure coming here and will miss coming. Very professional.”

“Awesome, first visit - pain 24/7, now pain-free. Very good staff, friendly and very knowledgeable.”

“Both therapists are wonderful. They are very knowledgeable about symptoms and the appropriate treatments.exercises. They did a fantastic job with helping me treat and control my pain. I would recommend them to anyone seeking PT for any reason.”

“I have never been a huge fan of PT, but after having been treated at Bay State PT my opinion has changed drastically. Heather Water is unbelievable. She is very knowledgeable, very attentive and she truly cares about her clients. I’m actually sad to be discharged. I would recommend Bay State PT to anyone in need.”

“I've recently been diagnosed with Rheumatoid Arthritis; my body had a sudden, painful meltdown due to a recent stressful life event. l'm a fit, active 62-year old female who loves road cycling. Haven't been to a Physical Therapist for over 15 years, and those PT experiences were all negative for many reasons. Well, I'm grateful to say Heather and Mary Kate at Bay State are not your "average" Physical Therapists. They are wonderful! Both are so caring, detailed, professional, thorough, and fun, too. I actually look forward to my twice weekly sessions, and I follow through with an excellent home routine they provide. I'm making wonderful progress. You can tell their goal is to get their patients better. They provide such a wonderful atmosphere, too: clean, orderly and relaxing. Thank you, Heather and Mary Kate. I'm so happy to share this good news with as many as possible.”

“From my first visit and evaluation session, I have felt great about Kristen’s level of knowledge and her professionalism. She is incredibly upbeat and positive while challenging me to try out a wide variety of exercises and stretches. I am SO happy to have found this firm and Kristen.”

“I enjoyed my experience very much. Andy was very knowledgeable and great to work with. It’s still a work in progress, but now I feel that I have the necessary tools to keep improving. Thank you.”

“Manny helped me tremendously recover from a running injury, strengthen the area and helping me with my running program. I am now running a half marathon and couldn’t have done it without Manny’s help, guidance and support.”

"Heather is fantastic! My son first came to treat back issues and she did a wonderful job with him. It was based on his experience that I came in myself. I would recommend Heather to anyone. Thanks to her for making me feel better!”

"Meghan is knowledgeable, caring, and supportive to my needs to recover from total knee replacement. She is patient and listens to my concerns and explains thoroughly  each exercise to gain total strength in my knee. She is truly dedicated in her profession."

"I started seeing Meghan after developing chronic shoulder pain. After working with Meghan, I feel less discomfort and can now begin to resume activities that I always enjoyed before. Bay State offers a welcoming environment where the staff really cares about you and your health."

"After several shoulder dislocations (15+), it was time to go under the knife.  I was in a sling for six weeks, and lucky if I could get four hours of sleep per night.  Wicked fun I know. Best time of my life. Two weeks post-op, physical therapy (PT) began.  Originally, I chose Bay State Physical Therapy (BSPT) because of their convenient location (10 min walk from Broadway station in South Boston).  At first glance, BSPT is a small place, but Tim and Justine provide more than enough equipment inside. Both are phenomenal physical therapists and are enjoyable to be around.  They know what they're doing and consistently make me feel comfortable due to their confidence, sense of humor and interpersonal skills. Over time, it became uncommon NOT to laugh and share stories and/or talk sports while doing my necessary exercises during PT.  In addition, Tim and Justine always address you by your name, which for me goes a long way. Sometimes I'll slip up and call Tim dude, to which he calls me dude back, just to give a better feel for the atmosphere at BSPT. Point is, they're highly intelligent and helpful people.  I'm currently nine weeks post-op and can now lift my arm above my head. May sound small, but not for nothing, that's solid after having four anchors and sutures placed in my shoulder to keep it in place. I won't be 100% (meaning lifting weights or participating in any sports) for another four months, but every day, thanks to Tim, Justine and their diligent routine(s), I gain strength and mobility back every day.  Overall, I'm happy to have chosen BSPT and would recommend their service to anyone with nagging physical issues. For what it's worth, I also see Tim and Justine rehabbing individuals with bad knees, necks, backs and other injured body parts. Be prepared to work hard and experience some pain, but know it's all worth it when it's said and done."

"Last winter I had a severely bad right shoulder & neck injury. I only had about 30 percent range of motion & was in extreme pain.   Through alot of excellent help and hard work with Tim Kiley . My injury was completely 100 Percent corrected! Tim is very knowledgeable, professional & very personable. He is eager to help resolve your injuries. I recommend him to all my friends that need PT.  I am suffering another injury at this time & am under his care once again. I have confidence for another full recovery. The staff is also very helpful & friendly. It is so great having such a professional, highly skilled PT as a local business in South Boston. Check it out!"

"This is my second Physical Therapist I have tried. The first one did the same exercises every time I went, they didn't up my count, change resistance or recommend working on opposing muscles. Tim @ BSPT listened to my complaints with my present condition and recommended safe, effective exercises that were so simple. I couldn't walk properly for a year and within a month I could notice a huge difference. With each stage of my injury, Tim recommended new/different exercises to work different areas. They don't have machines to work on but they use your own resistance, rubber bands, the ball and your own body weight as tools to get you better and you can do the exercises at home. I now bring my son there."

"I have nothing but great things to say about Bay State PT - South Boston. I have had the pleasure of working with both Justine and Tim for pre and post ACL surgery rehab, and the fact that I don't dread going to physical therapy speaks volumes. You are in great hands with this entire team, Milly included. Their location is really convenient as well, especially for those in the South Boston area as it's right on West Broadway. Keep up the fantastic work, and thank you for all of your continued help!"

"I have nothing but great things to say about Bay State PT - South Boston. I have had the pleasure of working with both Justine and Tim for pre and post ACL surgery rehab, and the fact that I don't dread going to physical therapy speaks volumes. You are in great hands with this entire team, Milly included. Their location is really convenient as well, especially for those in the South Boston area as it's right on West Broadway. Keep up the fantastic work, and thank you for all of your continued help!"

"Highly recommend Bay state .Wonderful experience and very supportive and professional.Loved working with Becky ,Barbara and Nicole.Also Wendy and Pam were great at the desk. Will miss everyone here."

"Amanda has always been kind and patient with me. She has always been supportive and has always pushed me and encouraged me to give my all during my sessions."

"I am so pleased with the superb care that I have received from Jenny and Fred. Kyle has assisted them fabulously. You should be very proud of your wonderful staff in Franklin!"

"This was a great experience and I will definitely be able to move forward feeling much better!!! I was in A LOT of pain, but after treatment here... Feel way better. Shout out to Kyle, Jenny, Fred and Karen such a great crew! Highly recommend!"

"Everyone was great...Erin was incredible, she explained things well.I understood what and why I was doing things. Definitely recommend your services."

"Liz was excellent, very sensitive and caring. She knew that she had to design a plan that would be very gradual and yet would build up my strength. It was not easy, but she did a superlative job. I feel stronger and equipped to carry out the plan and move forward. Thank you so much! I am very pleased with the results and would highly recommend Liz and Bay State to my friends."

"Chris has a wonderful, professional, caring demeanor that helps you relax and feel confident in the care you are receiving. Amanda is patient, sweet, and thorough in the care she provides to those in her care. Excellent program with progressive results! Thank you so much!"

"The entire staff here is great. Very professional, friendly, and accommodating. They work really well together as a team. Thank you All!"

"Wish I had her as my private therapist. Awesome and professional....Thank u."

"This staff is unequaled in knowledge and expertise in their field, and do their job in the friendliest manner imaginable. I'm so fortunate to have come here for therapy. Thanks to the entire staff."

"Very pleasant staff. Flexible and kind when it came to rescheduling needs. Receptionist provided excellent customer service!"

"Jamie was extremely understanding and always Very encouraging. I would recommend this place very highly."

"Jaime and Connor were truly phenomenal with my therapy and I'm very much appreciative. When I started my PT visits I had lots of doubt as to whether or not I would return to my regular running schedule or running for that matter but thankfully that is no longer the case. Thanks so much! "

"I have been to PT before, but never to Bay State. The place was great but Kara and Emily were unbelievable!! Attentive at every season, so friendly and always changing up exercises. Thank you so much!!"

"Everyone I had the privilege of helping with my treatment were awesome and friendly and professional. I definitely will refer people here. Thank you."

"Keep doing whatever you have been doing. You all have been very polite and understanding. If ever anyone needs a place to go for any kind of physical therapy this place will be highly recommended. Thank you."

"Lauren has been my therapist through three difficult illnesses. She is thorough, knowledgeable, and makes me want to succeed. Hopefully this the last time I will need physical therapy but if I do need it again, I will return to Lauren because I trust her to make me whole again. Thank you Lauren."

"Everyone was fantastic here. PT can be miserable, and they all made it enjoyable which helped pass the time during the (sometimes painful) exercises. Therapists were always professional and great at listening to concerns and explaining why things were hurting and how to help. I'm almost sad to stop because I knew every time I would only get better."

Amanda has always been kind and patient with me. She has always been supportive and has always pushed me and encouraged me to give my all during my sessions. Highly recommend Bay state .Wonderful experience and very supportive and professional.Loved working with Becky ,Barbara and Nicole.Also Wendy and Pam were great at the desk.Will miss everyone here.

This was a great experience and I will definitely be able to move forward feeling much better!!! I was in A LOT of pain, but after treatment here... Feel way better. Shout out to Kyle, Jenny, Fred and Karen such a great crew! Highly recommend! I am so pleased with the superb care that I have received from Jenny and Fred. Kyle has assisted them fabulously. You should be very proud of your wonderful staff in Franklin!

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"After having surgery for a fully ruptured Achilles I was grateful to have found Meghan at Bay State PT. She is someone who is patient, outgoing and knowledgeable. I feel these qualities put me at ease and helped quickly get be back on the road to recovery. She is very personable and I enjoyed our conversations during our sessions about the latest happenings around Southie as well as some of the best places to travel to. I would recommend Meghan and South Boston Bay State PT to any of my friends and family."

"After dealing with multiple failed hip surgeries, I decided to get a hip replacement at 22, not knowing what to expect about recovery. I had a lot of subpar experiences with other physical therapy locations, but eventually (and thankfully) found Sarah Freitas at the Rockland Bay State Physical Therapy location. From the first appointment, I knew Bay State PT and Sarah were the perfect fit for me. Not only is she a great physical therapist who caters to each individual’s needs, she takes the time to get to know you and pushes you to get better while also adjusting the program based on your feedback. She truly wants you to succeed and get better, and takes the time to explain the recovery process to you in a way that is easy to understand. She is attentive and always fun to talk with. I wouldn’t be where I am without her and am so grateful! I highly recommend her and Bay State Physical Therapy!"

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"In my short time at Bay State, my life changed so much. The hip pain that I carried around for 20 months after the birth of my baby is now gone. Justine has helped me be able to live a normal life and chase after not only my own children but also the sixty middle school students I teach. I never knew I even need physical therapy until the day that I was able to get out of my bed and did not feel any pain. Justine was not only a great physical therapist she is also a great person to be around she called me by the first name and always remembered things I told her and was always sure to ask follow up question the next time I was in therapy which made me feel great."

“I couldn’t turn my head to the side without pain and dizziness; but with physical therapy I can turn my head without pain and much less dizziness. I can walk outside without feeling like I’m going to lose my balance now!”