“I am writing this letter to commend your outstanding organization: Bay State Physical Therapy Needham. I received excellent care pre-operatively at Bay State Physical Therapy West Roxbury prior to the Needham location’s opening. These locations operate with expert professionals & I would recommend both locations.

The practice in Needham was chosen mostly as a convenient location for my family who provided transportation when my driving was restricted. The unforeseen bonus of selecting this site was the amazing care delivered by Alyssa Bissonette DPT.

Alyssa performed multiple roles while establishing this new practice. This included hiring, training staff, & mentoring. I observed smooth efficiency & calmness while she performed many physical & administrative tasks. Work flow was never interrupted due to her “masterful multi-tasking”. I appreciated this from two perspectives: as a client & as a seasoned health care professional. She maintained hope for success of the practice while always placing patients first in advocating for their progress. Her genuine care of patients was observed during all aspects of care as she tailored individual care plans for her diverse clients & provided cheerful enthusiasm to support them.

Highest accolades go to Alyssa Bissonette DPT for the expert care I have received during a five-month rehabilitation program.”